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Rated
Excellent
Service
4.4
/5

5

4

3

2

1

8,748

2,763

604

297

588

13,000

ratings over the past year

Displaying all 292,111 reviews
SB
Simon Baker
Reading
9 years ago
Date of purchase: 30/04/2015
What Simon Baker said about AXA Insurance:
Cheapest insurance provider for my situation offering a clear breakdown of associated costs including a quick checkout service with instant cover and documentation.
Trusted Customer
9 years ago
Date of purchase: 01/05/2015
Excellent and easy to buy insurance
Trusted Customer
9 years ago
Date of purchase: 01/05/2015
ok
LS
Linda Summers
cheshire
9 years ago
Date of purchase: 30/04/2015
What Linda Summers said about AXA Insurance:
thought this was an easy transaction to take out a policy for my car insurance.
MG
Martin Griffin
Bexhill on Sea
9 years ago
Date of purchase: 30/04/2015
What Martin Griffin said about AXA Insurance:
I was unsure as to how much ncb I was entitled to as an ex Company Car driver. The advisor went through every detail and was able to advise accordingly in a very friendly and knowledgeable manner
AP
Alan Pierce
Bolton
9 years ago
Date of purchase: 30/04/2015
What Alan Pierce said about AXA Insurance:
Just took out a new car insurance policy on line; a simple process. I had one query which the saleswoman I spoke to over the phone resolved efficiently & professionally. All very impressive!
Trusted Customer
9 years ago
Date of purchase: 30/04/2015
web page poorly intuitive and unresponsive overly complicated and vaque, had to pay for a phone call to confirm my purchase, should be a 0800 number
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John Evans
AXA Insurance
9 years ago
Hi, Thanks for your feedback – this is appreciated. I am pleased to advise that AXA are currently reviewing our contact numbers including charges. My colleague, Suzanne, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her. I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.
Trusted Customer
9 years ago
Date of purchase: 30/04/2015
Easy,nice to speak to a person for a change!!!!!!!
Trusted Customer
9 years ago
Date of purchase: 30/04/2015
Easy very helpful and sorted my car insurance issue straight away thank you for a stress free service
Trusted Customer
9 years ago
Date of purchase: 29/04/2015
Excellent customer service from operater
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.