Cheapest insurance provider for my situation offering a clear breakdown of associated costs including a quick checkout service with instant cover and documentation.
I was unsure as to how much ncb I was entitled to as an ex Company Car driver. The advisor went through every detail and was able to advise accordingly in a very friendly and knowledgeable manner
Just took out a new car insurance policy on line; a simple process. I had one query which the saleswoman I spoke to over the phone resolved efficiently & professionally. All very impressive!
web page poorly intuitive and unresponsive overly complicated and vaque, had to pay for a phone call to confirm my purchase, should be a 0800 number
John Evans
AXA Insurance
9 years ago
Hi,
Thanks for your feedback – this is appreciated. I am pleased to advise that AXA are currently reviewing our contact numbers including charges.
My colleague, Suzanne, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her.
I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.