How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

http://www.axa.co.uk/insurance/personal/contact/

Rated

Excellent

Service

4.4

/5

5

4

3

2

1

8,749

2,752

596

297

586

12,980

ratings over the past year

Displaying all 292,187 reviews

Trusted Customer

9 years ago

Date of purchase: 30/04/2015

Very good value for money. Easy straightforward forms to fill in

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 30/04/2015

Household insurance purchase made via website & FAQs only. No interaction possible with Sales team. But cheap compared with other providers.

John Evans

AXA Insurance

9 years ago

Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Andrew, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.

0

See full customer review

AA

ALAN A

Redcar

9 years ago

Date of purchase: 30/04/2015

What ALAN A said about AXA Insurance:

Very easy to book and declare existing medical conditions. Good price.

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 30/04/2015

Good competitive price

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 29/04/2015

Very pleased with service

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 29/04/2015

I purchased travel and home insurance, but the quote for motor insurance was nearly double what I pay.

0

See full customer review

DA

Danielle

Barnsley

9 years ago

Date of purchase: 30/04/2015

What Danielle said about AXA Insurance:

Was very happy with my service JUST taken out a policy for car insurance and had problems with logging in online. Gentleman was very polite and helpfull

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 30/04/2015

good service

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 29/04/2015

Quick and easy service

0

See full customer review

KA

Karina

9 years ago

Date of purchase: 29/04/2015

What Karina said about AXA Insurance:

I recommend AXA. I went to go compare and I've got the best car insurance from AXA :-)

1

See full customer review

Not received a review invite?

About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

Read all

0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom