Service
4.7
/5
Product
4.8
/5
Merchant Logo
Service
4.7
/5
Product
4.8
/5
Back to all reviews

LBX - MY24

4.8
/5

5

4

3

2

1

243

20

5

1

6

275

ratings

over the past year

Displaying all 275 reviews
JP
Joe Peart
Carlisle
17 days ago
Date of purchase: 24/05/2024
LBX - MY24
after sales (service department has been shocking, never return calls when they say they are going to, never follow anything up, don't pass messages on to other members of staff, don't know about thei
...
Read all
Merchant Logo
Claire
Lexus
17 days ago
Good morning, Thank you for your feedback, a member of the Customer Relations team will be in contact in due course to discuss you feedback further. Kind regards Lexus UK
Trusted Customer
1 month ago
Date of purchase: 30/04/2024
CA
Curlette Edwards Andrews
LONDON
1 month ago
Date of purchase: 23/05/2024
LBX - MY24
I love my new small SUV , it's amazing to drive I forget that it sometimes eed petrol . It makes a lot of head turns ,beautiful SUV
Uploaded media
DH
David Hall
Driffield
1 month ago
Date of purchase: 15/05/2024
LBX - MY24
Helpful and friendly staff made the test drive and purchase easy and enjoyable.
JH
Jack Haworth
Poole
1 month ago
Date of purchase: 29/05/2024
LBX - MY24
Very pleasant experience. No real problems, except a minor concern from the completion date being put back.
Trusted Customer
1 month ago
Date of purchase: 25/04/2024
LBX - MY24
The car has lived up to expectations and has delivered excellent fuel economy. Only trouble I have had is trying to work out the infotainment system. Other than that the car is fine.
Trusted Customer
1 month ago
Date of purchase: 25/06/2024
LBX - MY24
Great quality service and my new car is as described.
Trusted Customer
1 month ago
Date of purchase: 20/05/2024
LBX - MY24
Superb service from start to finish. Premier service for a truly premier product. Well done Team Lexus Stoke
SL
Sharon Lindop
Cottingham
1 month ago
Date of purchase: 27/06/2024
LBX - MY24
I purchased my Lexus LBX end of June. I have never had such an excellent experience all round! The greeting received at the reception in Lexus Hull is so very welcoming. I simply cannot fault the s
...
Read all
Trusted Customer
1 month ago
Date of purchase: 26/06/2024
LBX - MY24
We have had 5 Lexus the LBX is not the car we thought it was, not happy with Lexus App + what happens when somebody does not have a smart phone. When you are in your eighties you are not good with tec
...
Read all
About Lexus
Experience the pioneering technology and impressive craftsmanship that can be found in a Lexus. Our self-charging hybrid cars have been designed to deliver superior fuel efficiency, low emissions and optimised performance. Lexus offer a range of cars to suit your every need, from compact city cars to 7 seat family SUVs. Caring about each customer’s well-being and treating people as true individuals, we aim to create truly amazing experiences.
Read all
Yew Tree Bottom Rd, Epsom, Surrey, KT18 5UX, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Lexus
Experience the pioneering technology and impressive craftsmanship that can be found in a Lexus. Our self-charging hybrid cars have been designed to deliver superior fuel efficiency, low emissions and optimised performance. Lexus offer a range of cars to suit your every need, from compact city cars to 7 seat family SUVs. Caring about each customer’s well-being and treating people as true individuals, we aim to create truly amazing experiences.