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Rated
Excellent

Experience Amazing

Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

461

37

14

9

13

534

ratings over the past year

Displaying all 4,777 reviews
Trusted Customer
1 month ago
Date of purchase: 26/05/2024
Disappointed. Seemed to think it was OK to send me off without the app being linked to the car, therefore no sat nav. It took 5 days to get sorted and they kept trying to say it was my phone when it w
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Trusted Customer
1 month ago
Date of purchase: 20/06/2024
I was really impressed by the customer service I received during my recent purchase from Lexus Hedge End, particularly with Darren Whitlock, who I dealt with. He always responded quickly to my queries
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Christine Halford
swindon
1 month ago
Date of purchase: 30/06/2024
What Christine Halford said about Lexus:
first class
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Trusted Customer
1 month ago
Date of purchase: 12/07/2024
Friendly and efficient. Good service
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Trusted Customer
1 month ago
Date of purchase: 19/04/2024
The service from the salesperson Roman Browne at Lexus Tunbridge Wells was excellent. The car was even delivered to my door as I wasn’t able to get to the showroom to collect.
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Terry Hughes
Spexhall
1 month ago
Date of purchase: 16/07/2024
What Terry Hughes said about Lexus:
Grace is a superb representative of this luxury brand. Love my new car and she explained all the new features and set up my phone to connect with the car. We couldn’t have got the car here if she had
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Laurence Black
Canterbury
1 month ago
Date of purchase: 26/04/2024
What Laurence Black said about Lexus:
I have had a very poor experience with the dealers, Canterbury Lexus. They seem to refuse to accept that there is problem with Android Auto disconnecting. I have asked several times for them to put
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Claire
Lexus
1 month ago
Good morning Mr Black, Thank you for your feedback, a member of the Lexus Customer Relations team will be in touch in due course to address the concerns your have raised. Kind regards Lexus UK
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John Lycett
Preston
1 month ago
Date of purchase: 15/05/2024
What John Lycett said about Lexus:
As usual the service was exemplary in every way, the car was ready to pick up in pristine condition within 2 days and after a good grounding on the controls I was on my way and have never looked back.
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James Farrell
dundee
1 month ago
Date of purchase: 18/04/2024
What James Farrell said about Lexus:
Dealt with all issues
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Trusted Customer
1 month ago
Date of purchase: 28/06/2024
Very friendly and professional.
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About Lexus
Experience the pioneering technology and impressive craftsmanship that can be found in a Lexus. Our self-charging hybrid cars have been designed to deliver superior fuel efficiency, low emissions and optimised performance. Lexus offer a range of cars to suit your every need, from compact city cars to 7 seat family SUVs. Caring about each customer’s well-being and treating people as true individuals, we aim to create truly amazing experiences.
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Yew Tree Bottom Rd, Epsom, Surrey, KT18 5UX, United Kingdom
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About Lexus
Experience the pioneering technology and impressive craftsmanship that can be found in a Lexus. Our self-charging hybrid cars have been designed to deliver superior fuel efficiency, low emissions and optimised performance. Lexus offer a range of cars to suit your every need, from compact city cars to 7 seat family SUVs. Caring about each customer’s well-being and treating people as true individuals, we aim to create truly amazing experiences.