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Southern Cross Travel Insurance Reviews

https://www.scti.co.nz/

Southern Cross Travel Insurance provides award-winning comprehensive travel insurance for Kiwi travellers going overseas.

Service

Product

ratings over the past year

Displaying all 8,664 reviews

Trusted Customer

4 years ago

Unhelpful even though I purchased the insurance way before the pandemic is in the picture. What a waste of money purchasing the insurance from SCTI!

Trusted Customer

4 years ago

efficient website

Jeffrey

4 years ago

What Jeffrey said about Southern Cross Travel Insurance:

Quick and easy to purchase

Ben

4 years ago

What Ben said about Southern Cross Travel Insurance:

no reply took edges to get an email and a very long time for waiting on the decision still pending. will never buy from this company again

Pepper Brown

Southern Cross Travel Insurance

4 years ago

Hi there, I'm very sorry to hear you're unhappy with the service. We take this kind of feedback very seriously, and use customer insights to continually improve our service. I'll pass this over to our team for consideration. All the best, Pepper@SCTI

Ben

4 years ago

its been 1 and half month....no update at all...totally disappointed

Ailynn

4 years ago

What Ailynn said about Southern Cross Travel Insurance:

service was ok.

Laura

4 years ago

What Laura said about Southern Cross Travel Insurance:

Luckily, I didn't have to use it at all but it was a good thing to have in case anything happened.

Trusted Customer

4 years ago

Your service been poor I keep asking to re send my certificates until now I haven't receive it . I just bought 2 travel insurance recently .

Pepper Brown

Southern Cross Travel Insurance

4 years ago

Hi there, I'm sorry you haven't received your policy documents. I have raised this to our Customer Service Team someone will be in touch shortly. All the best, Pepper@SCTI

Trusted Customer

4 years ago

I only received one I'm still waiting for my one I bought for May 1 travel .

Pepper Brown

Southern Cross Travel Insurance

4 years ago

Hi there, I'm sorry you didn't receive your documents for your second policy. I have raised this to our Customer Service Team, who will be in touch. All the best, Pepper@SCTI

Trusted Customer

4 years ago

Online application is simple, quick and easy. Pricing is reasonable and the cover is perfect. I regularly use SCTI for the above reasons, and also having claimed in the past and found your team to b

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Trusted Customer

4 years ago

I don't really know what to rate for the service because I purchase the travel insurance online and did not receive any service from anyone. The system is good and the question is easy to understand f

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Pauline

4 years ago

What Pauline said about Southern Cross Travel Insurance:

I booked my travel insurance for myself and my husband. The web site was easy to navigate and simple to follow

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About Southern Cross Travel Insurance

Southern Cross Travel Insurance (SCTI) is New Zealand’s leading travel insurance provider and has over 35 years’ experience in the industry. The company is part of the Southern Cross Group and is 100% New Zealand owned. Our team of travel insurance experts are based in Auckland, including our in-house Contact Centre and Claims Teams. Our TravelCare customers have access to our worldwide Emergency Assistance Team, who offer round-the-clock advice, 24 hours a day, 7 days a week.

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00 11 64 9 979 6509

Private Bag 99925, Newmarket, Auckland, 1149, New Zealand

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