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LCH Évaluations

Évalué
Excellent

We are LCH – one of the most well-respected providers of luxury cars in the UK.

Service
4.5
/5

5

4

3

2

1

224

32

6

4

21

287

évaluations au cours de la dernière année

Afficher les 1,266 commentaires
DL
Darren Clifford Long
9 months ago
Date de l'achat : 07/12/2023
Ce que Darren Clifford Long a dit à propos de LCH:
Very efficient and friendly drop off - thanks 👍 the car was delivered on time to me at home. Car was spotless. I took the extra insurance too and the finance team sent back the surplus as the deal en
...
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ChanelleD
LCH
9 months ago
Good afternoon, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
PL
Philip Martin Lythgoe
9 months ago
Date de l'achat : 07/12/2023
Ce que Philip Martin Lythgoe a dit à propos de LCH:
Want to charge £0.01 for car charge & £30 to send the letter. RIDICULOUS
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ChanelleD
LCH
8 months ago
Hello, Thank you for leaving us the feedback. We understand since leaving this we have been in contact with you and have explained this was a system error that you should not have been charged for. We apologise once again. Kind regards, LCH
GI
Giovanni Paolino Ingrasci
Surbiton
9 months ago
Date de l'achat : 01/12/2023
Ce que Giovanni Paolino Ingrasci a dit à propos de LCH:
First class service from all the team at LCH. Sean and Cindy was extremely helpful and a credit to the company, I will definitely recommend them to my driving colleagues.
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Mauvais
9 months ago
Date de l'achat : 30/11/2023
Car was excellent,driver is professional
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
CC
Charlotte Ruth Castle
9 months ago
Date de l'achat : 23/11/2023
Ce que Charlotte Ruth Castle a dit à propos de LCH:
I was told the car needed to have 50% charge on collection from my address or I vould take it back to the dealership myself. I took the car to the dealership, leaving my house with 51% to be emailed a
...
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ChanelleD
LCH
8 months ago
Hello, At the start of the hire we make sure our customers are aware of charges listed on our rental agreement, which was signed by you. Whether cars are being collected directly from the customer or being dropped off at dealerships, we ask that they are left with at least 50% charge. As this was not the case, you have been charged. If you have any questions, please give us a call. Kind regards, LCH
Mauvais
9 months ago
Date de l'achat : 27/11/2023
Prompt efficient delivery. Clean well kept car. Delivered at short notice.
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Mauvais
9 months ago
Date de l'achat : 27/11/2023
Apologies I have forgotten the name of the 2 guys I met however from the call going in I was informed of every step and the handover was thorough and both guys went the extra mile
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Mauvais
9 months ago
Date de l'achat : 27/11/2023
It is a good service and we actually need you guys to be at your best like you always are
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Mauvais
10 months ago
Date de l'achat : 23/11/2023
Arranging the hire car was seamless. Ellis who delivered the car was also great and gave me helpful information about the car.
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ChanelleD
LCH
9 months ago
Good morning, Thank you for your feedback, we are glad to hear you had a positive hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire. Kind Regards Chanelle
Mauvais
10 months ago
Date de l'achat : 22/11/2023
Change your insurance provider to a company that Uber Accepts as most executive work is coming from them.
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ChanelleD
LCH
10 months ago
We appreciate you taking the time to leave the feedback for us that you have. Whilst we are pleased your happy with our service we share your frustration with UBER insurance. Unfortunately its out of our control if they allow LCH cars to be used on their platform and we have been trying to change this but so far have been unsuccessful. Thankyou once again for your feedback. Kind Regards LCH
À propos de LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
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390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom
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À propos de LCH
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.