Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Mercantile Trust Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/mercantile-trust | Feefo

Afficher les 52 commentaires

Mauvais

2 days ago

Date de l'achat : 03/09/2024

Excellent and swift service. Very easy to deal with.

Voir l’évaluation intégrale du client

Mauvais

7 days ago

Date de l'achat : 28/08/2024

Very fast and understanding

Mercantile Trust

5 days ago

Thank you for the fantastic 5-star review, We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Voir l’évaluation intégrale du client

Lauren N

London

21 days ago

Date de l'achat : 15/08/2024

Ce que Lauren N a dit à propos de Mercantile Trust:

Very professional, and fast I will definitely be using them again In the future and will recommend to friends and family thank you

Mercantile Trust

16 days ago

Dear Lauren, Thank you for highlighting our outstanding customer service in your review! We’ll pass along your compliments to our team. Kind regards, Mercantile Trust

Voir l’évaluation intégrale du client

Mauvais

24 days ago

Date de l'achat : 14/08/2024

My main point of contact at Mercantile Trust was Amit Patel, who I cannot recommend highly enough. He worked quickly, professionally and efficiently, from the moment we started discussing our requirem

...

Tout lire

Mercantile Trust

16 days ago

Thank you so much for your kind words about Amit Patel. We’re thrilled to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Amit’s efforts made a difference. We’ll be sure to pass along your compliments. Looking forward to serving you again soon. Warm regards, Mercantile Trust

Voir l’évaluation intégrale du client

Mauvais

1 month ago

Date de l'achat : 07/08/2024

Excellent advice and excellent explanation I am so happy with the results

Mercantile Trust

16 days ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Voir l’évaluation intégrale du client

Mauvais

1 month ago

Date de l'achat : 07/08/2024

I found the service to be both rapid and reliable. The lender exhibited excellent turnaround times for query resolution.

Mercantile Trust

16 days ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Voir l’évaluation intégrale du client

Mauvais

1 month ago

Date de l'achat : 01/08/2024

Very Professional. Questions were answered fully.

Mercantile Trust

16 days ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Voir l’évaluation intégrale du client

Mauvais

1 month ago

Date de l'achat : 05/08/2024

GOOD

Mercantile Trust

16 days ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Voir l’évaluation intégrale du client

John Flanders

London

1 month ago

Date de l'achat : 30/07/2024

Ce que John Flanders a dit à propos de Mercantile Trust:

The staff has been very positive and pleasant especially regarding the information they require the staff are also knowledgeable and very responsive with the information good job from John.

Mercantile Trust

16 days ago

Dear Mr Flanders, Thank you for highlighting our outstanding customer service in your review! We’ll pass along your compliments to our team. Kind regards, Mercantile Trust

Voir l’évaluation intégrale du client

Mauvais

1 month ago

Date de l'achat : 25/07/2024

Nice and easy process , clear outline on repayment and frieny customer service.

Mercantile Trust

16 days ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Voir l’évaluation intégrale du client

Vous n'avez pas reçu d'invitation pour un avis?

À propos de Mercantile Trust

Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages. They are part of the Norfolk Capital Group of Companies that have been providing loans for over 35 years.

Tout lire

01603896453

Office 2, 1st Floor, Building 2, Axis, Watford, Hertfordshire, WD24 4YW, United Kingdom

Soutien à la clientèle

Pourquoi faire confiance aux avis de Feefo?