Hi,
Thanks for leaving some feedback - we really appreciate it and your repeated custom. We have recently moved offices and are in the process of sorting out a new phone line. Apologies for that. if you need to contact us we can be found at euan@mywinecellar.com.
When it comes to the discount, like a lot of companies we offer new customers a 10% discount on their first order if they enter WELCOME10 at the checkout. This is an offer that you are welcome to utilise as well - if you haven't already used it please feel free to use it on your next order.
Not to give you too much of a peak behind the curtains but the margins in wine (as a small, independent, family run merchant) are not that big so we are unable to offer a 20% discount across the board. We believe we are still the cheapest online for a case of Le Collet Rosé with the 10% discount.
We hope to see you on the website soon!
Many Thanks
Euan
Managing Director & Head Buyer
