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Original Insurance Commentaires

Service
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avis au cours de l’année écoulée

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RO
Robert
Dagenham East
4 years ago
Date d'achat : 30/01/2020
Ce que Robert a dit à propos de Original Insurance:
The first pesos that I had contact with was very knowledgeable and helpful. He guided me through the process. I have not made a claim in over 35 years of driving a variety of vehicles and needed to ch
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Client de confiance
4 years ago
Date d'achat : 10/09/2019
The service that we received from original insurance was excellent all aspects of the claim and was handled with expertise through out.
Client de confiance
4 years ago
Date d'achat : 17/09/2019
The help I received was good. However, the excess was not fully explained to me until I was at the repair shop
RO
Robert
Mevagissey
4 years ago
Date d'achat : 12/09/2019
Ce que Robert a dit à propos de Original Insurance:
fairly efficient although I had to ring a couple of times to see when my car would be ready
Client de confiance
5 years ago
Date d'achat : 07/06/2019
Always polite and helpful when needed.
LO
Lorna
6 years ago
Date d'achat : 20/06/2018
Ce que Lorna a dit à propos de Original Insurance:
Original provided an excellent service when sorting out a recent accident. The whole administration process was very smooth and they were updating me at each stage of the process.
Client de confiance
6 years ago
Date d'achat : 24/11/2017
My claim was dealt with quickly and efficiently. The process was simple and the staff were courteous and helpful.
KA
Kadie
london/Ilse of dog
6 years ago
Date d'achat : 22/11/2017
Ce que Kadie a dit à propos de Original Insurance:
Not good- This is because of the way an adviser dealt with incident reported on 3rd November 2017.I felt the adviser should have handle the incident with more empathy as I was feeling disoriented.
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Anwen L
Original Insurance
6 years ago
Thank you for taking the time to review your experience of Original Insurance. We are very sorry to hear that the service you received wasn't our usual standard. I have informed our Customer Experience Team who will look into this and contact you to discuss further.
Client de confiance
6 years ago
Date d'achat : 14/11/2017
Very slow to process claim. In the end I settled with the repairer myself.
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Anwen L
Original Insurance
6 years ago
Many thanks for your feedback. We're sorry to hear about your experience with Original Car Insurance. I have informed our Customer Experience Team who will contact you to discuss this further.
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À propos de Original Insurance
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