MyHawaii レビュー

Hi, Thank you for your feedback, we apologise for the unexpected costs at the hotel and during your flights. We have passed on these details to ensure further training includes confirmation of bedding configuration wherever possible. We endeavour to arm customers with relevant information regarding surcharges, however we apologise for the unwelcome surprise where additional charges may be out of our control. We will continue to improve our training to best prepare customers for future travels and hope you enjoyed the rest of your holiday. Kind regards, My Holiday Centre.

Hi there, We apologise for the delayed and minimal contact as this is not in keeping with company values. We understand that it is imperative to have all the information you require to ensure you are equipped with the knowledge necessary for your holiday. I have forwarded your feedback to our Sales team and asked them to contact you regarding your concern. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre

Hi James, Thanks for leaving your feedback, we hope you enjoyed your holiday and are satisfied since our representative was in contact with you. If you would like to discuss anything further please let us know and we will be in contact again soon. Kind regards, My Holiday Centre.