Contemporary British furniture designs supplied directly from quality British furniture makers.
Paslauga
5
/5
Produktas
5
/5
5
4
3
2
1
18
0
0
0
0
18
reitingai per pastaruosius metus
Rodomos visos 96 apžvalgos (-ų)
Patikimas klientas
4 days ago
Pirkimo data: 03/08/2024
Helpful and efficient
Atsiliepimai apie gaminius
Good quality product, good customer service - dealt with a minor issue quickly and with no quibbles.
0
Bendrinti
CO
Colin
Hove
21 days ago
Pirkimo data: 25/07/2024
Ką Colin sakė apie British Design Shop:
Nick gave outstanding service. His has a great knowledge of the industry which he translates into relevant and useful advice (rather than simply pushing stock, which I experienced at other furniture
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Nick
British Design Shop
19 days ago
Hi Colin, thanks for the lovely review.
From design to manufacturing and delivery/installation all of the team are giving their very best to make a quality product and to give great customer service alongside. We really appreciate you taking the time to share your experience. I will enjoy passing on your kind words to all of our team at British Design Shop.
Thanks for your business, take care Nick
Atsiliepimai apie gaminius
I recently purchased a stunning sofa from The British Design Shop in Hove, and I couldn't be more thrilled with the experience. From the moment we walked into the shop, Nick, the owner, made us feel w
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Nick
British Design Shop
19 days ago
Hi Colin, thanks for the lovely review.
From design to manufacturing and delivery/installation all of the team are giving their very best to make a quality product and to give great customer service alongside. We really appreciate you taking the time to share your experience. I will enjoy passing on your kind words to all of our team at British Design Shop.
Thanks for your business, take care Nick
0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 03/08/2024
Absolutely perfect! Great communication quicker than expected delivery to!
Atsiliepimai apie gaminius
Excellent service from start to finish.
Great staff at showroom, ordering online was easy, delivery came sooner that expected and delivery company where very efficient and again on time.
Great to supp
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0
Bendrinti
AY
Ayelet
2 months ago
Pirkimo data: 03/05/2025
Ką Ayelet sakė apie British Design Shop:
Excellent customer service
Atsiliepimai apie gaminius
Nick was very helpful when choosing the right sofas for the space and advising on which material would work the best practically and aesthetically. We are really enjoying the sofas which work perfectl
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0
Bendrinti
KI
Kimon
East Molesey
3 months ago
Pirkimo data: 03/05/2025
Ką Kimon sakė apie British Design Shop:
I was really impressed with the service I received.
Nick and team kept me updated throughout the process and the delivery was pain free.
Nick
British Design Shop
3 months ago
Hi Kimon, thanks for the lovely review.
From design to manufacturing and delivery/installation all of the team are giving their very best to make a quality product and to give great customer service alongside. We really appreciate you taking the time to share your experience. I will enjoy passing on your kind words to all of our team at British Design Shop.
Thanks for your business, take care Nick
Atsiliepimai apie gaminius
From the outset, Nick at the British Design Shop was great. He explained the process and gave me assurance on the materials used in production, timescales and quality of finish.
As we have been let d
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Peržiūrėti visą mediją (4)
0
Bendrinti
Patikimas klientas
3 months ago
Pirkimo data: 16/03/2024
Atsiliepimai apie gaminius
Really happy with the sofa,
The Good
- Visit to Showroom- this experience was great, while we had an idea of what we were after, Nick showed us all the different sofa's possible configurations, but
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Nick
British Design Shop
3 months ago
Hi, thanks for the lovely 5 star reviews for both the product and our service. We also appreciate you taking the time to give us some detailed feedback on the areas of service we can potentially improve. On the two area mentioned:
1) Emailed Invoices: These are sent out automatically by the website when an online order is placed. Sometimes these can get blocked by the recipients email account. Technically there is not much we can do here other than send out a manual email copy of the invoice in the fairly rare instance this happens when requested.
2) Delivery timings & progress notice: Since Brexit and Covid there have been some material shortages faced by the industry. In response to this we have allowed 2-3 weeks of buffer in our published lead times. We feel it is better to under promise and over deliver on timings as a general approach. We also give 3 weeks storage free of charge if you need to delay delivery (which can be extended at reasonable notice). We should probably do more to communicate this at the point of order so it's not so much of a surprise when the product is offered for delivery earlier than expected.
Thanks for you business, it is appreciated.
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Bendrinti
KC
Kai Clements
Hove
3 months ago
Pirkimo data: 14/05/2024
Ką Kai Clements sakė apie British Design Shop:
The service was great. Any emails sent asking questions were dealt with very quickly. The enthusiasm and knowledge about the product was very impressive.
Atsiliepimai apie gaminius
I couldn’t be happier. It’s such a great piece of design and the quality is 100%. It finishes the room perfectly.
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Peržiūrėti visą mediją (1)
0
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Patikimas klientas
4 months ago
Pirkimo data: 28/02/2024
We received great service from British design shop, we were kept updated during the making of the sofas and delivery wasn’t as long as I thought it would be
Atsiliepimai apie gaminius
Very happy with our new sofas, excellent quality, very comfortable, I would highly recommend Nick and his team if you are looking to buy new sofas
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Shelley
Kent
5 months ago
Pirkimo data: 16/03/2024
Ką Shelley sakė apie British Design Shop:
I thoroughly recommend this company if you are looking for a new sofa armchair. You have to make an appointment but this means you receive a personalised service. I initially requested some swatches w
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Atsiliepimai apie gaminius
Great service and I love the style, comfort of the sofa and armchair.
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Peržiūrėti visą mediją (2)
0
Bendrinti
Patikimas klientas
5 months ago
Pirkimo data: 16/03/2024
Excellent customer service, always quick to respond to emails and very helpful!
Atsiliepimai apie gaminius
Just received my Douglas Sofa 3 seater sofa. It looks beautiful, well made and very comfortable.
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