Contemporary British furniture designs supplied directly from quality British furniture makers.
Pakalpojums
5
/5
Produkts
5
/5
5
4
3
2
1
18
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0
0
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18
vērtējumi pēdējā gada laikā
Tiek rādīti visi 96 pārskati
Uzticams klients
4 days ago
Pirkuma datums: 03/08/2024
Helpful and efficient
Atsauksmes par produktu
Good quality product, good customer service - dealt with a minor issue quickly and with no quibbles.
0
Dalīties
CO
Colin
Hove
21 days ago
Pirkuma datums: 25/07/2024
Ko Colin teica par British Design Shop:
Nick gave outstanding service. His has a great knowledge of the industry which he translates into relevant and useful advice (rather than simply pushing stock, which I experienced at other furniture
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Nick
British Design Shop
19 days ago
Hi Colin, thanks for the lovely review.
From design to manufacturing and delivery/installation all of the team are giving their very best to make a quality product and to give great customer service alongside. We really appreciate you taking the time to share your experience. I will enjoy passing on your kind words to all of our team at British Design Shop.
Thanks for your business, take care Nick
Atsauksmes par produktu
I recently purchased a stunning sofa from The British Design Shop in Hove, and I couldn't be more thrilled with the experience. From the moment we walked into the shop, Nick, the owner, made us feel w
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Nick
British Design Shop
19 days ago
Hi Colin, thanks for the lovely review.
From design to manufacturing and delivery/installation all of the team are giving their very best to make a quality product and to give great customer service alongside. We really appreciate you taking the time to share your experience. I will enjoy passing on your kind words to all of our team at British Design Shop.
Thanks for your business, take care Nick
0
Dalīties
Uzticams klients
1 month ago
Pirkuma datums: 03/08/2024
Absolutely perfect! Great communication quicker than expected delivery to!
Atsauksmes par produktu
Excellent service from start to finish.
Great staff at showroom, ordering online was easy, delivery came sooner that expected and delivery company where very efficient and again on time.
Great to supp
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0
Dalīties
AY
Ayelet
2 months ago
Pirkuma datums: 03/05/2025
Ko Ayelet teica par British Design Shop:
Excellent customer service
Atsauksmes par produktu
Nick was very helpful when choosing the right sofas for the space and advising on which material would work the best practically and aesthetically. We are really enjoying the sofas which work perfectl
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0
Dalīties
KI
Kimon
East Molesey
3 months ago
Pirkuma datums: 03/05/2025
Ko Kimon teica par British Design Shop:
I was really impressed with the service I received.
Nick and team kept me updated throughout the process and the delivery was pain free.
Nick
British Design Shop
3 months ago
Hi Kimon, thanks for the lovely review.
From design to manufacturing and delivery/installation all of the team are giving their very best to make a quality product and to give great customer service alongside. We really appreciate you taking the time to share your experience. I will enjoy passing on your kind words to all of our team at British Design Shop.
Thanks for your business, take care Nick
Atsauksmes par produktu
From the outset, Nick at the British Design Shop was great. He explained the process and gave me assurance on the materials used in production, timescales and quality of finish.
As we have been let d
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Augšupielādētā multivide
Skatīt visu multividi (4)
0
Dalīties
Uzticams klients
3 months ago
Pirkuma datums: 16/03/2024
Atsauksmes par produktu
Really happy with the sofa,
The Good
- Visit to Showroom- this experience was great, while we had an idea of what we were after, Nick showed us all the different sofa's possible configurations, but
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Nick
British Design Shop
3 months ago
Hi, thanks for the lovely 5 star reviews for both the product and our service. We also appreciate you taking the time to give us some detailed feedback on the areas of service we can potentially improve. On the two area mentioned:
1) Emailed Invoices: These are sent out automatically by the website when an online order is placed. Sometimes these can get blocked by the recipients email account. Technically there is not much we can do here other than send out a manual email copy of the invoice in the fairly rare instance this happens when requested.
2) Delivery timings & progress notice: Since Brexit and Covid there have been some material shortages faced by the industry. In response to this we have allowed 2-3 weeks of buffer in our published lead times. We feel it is better to under promise and over deliver on timings as a general approach. We also give 3 weeks storage free of charge if you need to delay delivery (which can be extended at reasonable notice). We should probably do more to communicate this at the point of order so it's not so much of a surprise when the product is offered for delivery earlier than expected.
Thanks for you business, it is appreciated.
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Dalīties
KC
Kai Clements
Hove
3 months ago
Pirkuma datums: 14/05/2024
Ko Kai Clements teica par British Design Shop:
The service was great. Any emails sent asking questions were dealt with very quickly. The enthusiasm and knowledge about the product was very impressive.
Atsauksmes par produktu
I couldn’t be happier. It’s such a great piece of design and the quality is 100%. It finishes the room perfectly.
Augšupielādētā multivide
Skatīt visu multividi (1)
0
Dalīties
Uzticams klients
4 months ago
Pirkuma datums: 28/02/2024
We received great service from British design shop, we were kept updated during the making of the sofas and delivery wasn’t as long as I thought it would be
Atsauksmes par produktu
Very happy with our new sofas, excellent quality, very comfortable, I would highly recommend Nick and his team if you are looking to buy new sofas
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Dalīties
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Shelley
Kent
5 months ago
Pirkuma datums: 16/03/2024
Ko Shelley teica par British Design Shop:
I thoroughly recommend this company if you are looking for a new sofa armchair. You have to make an appointment but this means you receive a personalised service. I initially requested some swatches w
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Atsauksmes par produktu
Great service and I love the style, comfort of the sofa and armchair.
Augšupielādētā multivide
Skatīt visu multividi (2)
0
Dalīties
Uzticams klients
5 months ago
Pirkuma datums: 16/03/2024
Excellent customer service, always quick to respond to emails and very helpful!
Atsauksmes par produktu
Just received my Douglas Sofa 3 seater sofa. It looks beautiful, well made and very comfortable.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.