We pre-booked seats, but found 5C and 5D were not available. Seat allocation was on a first come basis we were told, and had to sit right at the back.
Skybus flight outbound was on schedule, but on...
Danielle, a wonderful lady and a great driver. We were sat in 7a and 7b unfortunately the toilet cubicle rattled nearly all the way and back.
It would have been nice to spend a bit longer at the...
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Attraction : Exceptional
Value for Money : Exceptional
Driver : Exceptional
Coach : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 day ago
Thank you for your feedback. We’re delighted to hear Danielle provided such excellent service and was a great driver. We’re sorry to hear about the disturbance from the toilet cubicle and your comments regarding timing after the show, and we will ensure these are noted. We’re pleased you still had a good day overall.
SC
Sarah Carr
23 hours ago
Are we due to receive a feefo form for Ascot feedback. I haven’t received anything yet
My main concern is that the holiday was misrepresented in the both the brochure and the itinerary.
The crossing was changed to Dunkirk.
The Alpine venue was “ between seasons” so many shops,...
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Value for Money : Excellent
Itinerary : Good
Driver : Exceptional
Courier : Exceptional
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
23 hours ago
Thank you for your detailed feedback. We’re sorry to hear that aspects of the holiday did not match the expectations set out in the brochure and itinerary, particularly regarding the crossing arrangements, resort facilities, and scheduled stops. We also appreciate your comments about the balance of travel time and leisure time, and the impact this had on your overall experience.
We’re pleased to hear that both your courier and driver were attentive, experienced, and competent throughout the trip. Your comments have been noted and will be reviewed by the relevant teams.
The travelling distance between stops seemed very long. I wasn’t impressed that all we saw in every country that we had lunch or comfort breaks in were dingy motorway services. The first main Hotel...
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Value for Money : Good
Itinerary : Excellent
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Substandard
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 day ago
Thank you for your feedback. We appreciate your comments regarding the travelling distances, comfort stops and your experience during the free day in Vrådal. We’re pleased you found the staff welcoming and enjoyed the beautiful location of the Stalheim Hotel, while we’re sorry aspects of the hotel and overall experience did not meet expectations. Your comments and suggestion regarding travel arrangements have been noted and are appreciated.
An enjoyable holiday was very much enjoyed on this holiday, as usual with Johnsons. The hotel was very good well looked after. Maybe in need of a bit of an update. In the bathroom the shower...
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Value for Money : Excellent
Itinerary : Exceptional
Driver : Exceptional
Courier : Exceptional
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 day ago
Thank you for your lovely feedback. We’re delighted you had an enjoyable holiday with Johnsons and that you enjoyed the hotel, food and interesting itinerary. It’s also great that the weather worked in your favour. We appreciate your comments regarding the hotel update and shower facilities, and we’ll ensure these are noted.
A lovely visit to Yorkshire and plenty of popular sights to see.
The only negative was the last day - it was very long and tiring. We had 3 hours in Haworth (home of the Bronte sisters) but it was...
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Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Safe Operating Procedure : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 day ago
Thank you for your lovely feedback. We’re delighted you enjoyed your visit to Yorkshire and the many popular sights. We appreciate your comments regarding Haworth and understand your concerns about accessibility and the long final day. We’re also pleased to hear Tracey’s excellent driving and skill were recognised we’ll be sure to pass on your kind comments.
Much enjoyed this holiday. The hotel had character and the staff and food were excellent. The itinerary worked well but more time to see Kirkcudbright would have
been given as there is much to see,...
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Value for Money : Excellent
Itinerary : Exceptional
Driver : Exceptional
Courier : Good
Coach : Excellent
Hotel : Exceptional
Ellie
Johnsons Coaches
1 day ago
Thank you for your lovely feedback. We’re delighted you enjoyed the holiday, the hotel’s character, and the excellent staff and food. We appreciate your comments regarding the time spent in Kirkcudbright and will ensure this is noted. We’re also pleased to hear you enjoyed the gardens and surrounding region, and that your accessible room helped make your stay more comfortable.
The return coach had broken seats causing my husband and I to sit separately on a long journey from penzance. Evening Menu for the coach party limited. Room very small no shelving in bathroom. the...
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Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Courier : Exceptional
Coach : Good
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 day ago
Thank you for your feedback. We’re sorry to hear about the seating issue on the return journey and the aspects of the room and evening menu that did not meet expectations. We’re pleased Sue provided excellent support and that the hotel staff delivered outstanding service throughout your stay. It’s also great to hear you found the hotel’s location convenient and well placed for local amenities.
This was a lovely trip. The Flying Scotsman was a rare sight and a pleasure to be travelling behind. Slightly disorganised, on arrival at Bury Station we had no tickets and it took the driver 10 mins...
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Attraction : Exceptional
Value for Money : Excellent
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 day ago
Thank you for your feedback. We’re delighted you enjoyed the trip and the special experience of travelling behind the Flying Scotsman. We appreciate your comments regarding the ticket arrangements and access information at Bury Station, and we will ensure these are noted. We’re pleased to hear that despite these issues, you still had an excellent day out.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.