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Novo Insurance Reviews

Rated
Exceptional

Protecting things that matter through service, innovation and flexibility

Service
5
/5

5

4

3

2

1

28

1

0

0

0

29

ratings over the past year

Displaying all 147 reviews
GT
Graham Trott
Alton Hampshire
29 days ago
Date of purchase: 01/08/2024
What Graham Trott said about Novo Insurance:
Very friendly Very clear giving advice on my insurance.
PS
Paramjit Sehdeva
1 month ago
Date of purchase: 01/07/2024
What Paramjit Sehdeva said about Novo Insurance:
Very helpful and exactly on time excellent service for what has been a difficult journey with others.
Trusted Customer
2 months ago
Date of purchase: 25/06/2024
Amazing such quick service and got me insurance quicker than any main ones I had rung . Highly recommend I wish I had known about them earlier
DS
David Smith
Stowmarket
2 months ago
Date of purchase: 31/05/2024
What David Smith said about Novo Insurance:
Attentive, prompt and whilst not the cheapest deal, I had the package was much better than the other offering. Having struggled to get EV insurance this time around, I was very pleased with the outcom
...
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JP
John Pointon
Liverpool
2 months ago
Date of purchase: 25/03/2024
What John Pointon said about Novo Insurance:
A+
Trusted Customer
2 months ago
Date of purchase: 28/03/2024
Trusted Customer
2 months ago
Date of purchase: 07/06/2024
Novo guys are great! Sales team is responsive and gets job done in one go without having to go back and forth. They are very knowledgeable guys also. The aftercare service is excellent also when deali
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Trusted Customer
2 months ago
Date of purchase: 10/06/2024
Good and consistent communication. Helpful and friendly staff. Patient whilst waiting for information to come in.
HF
Hannah Flory
Liverpool
3 months ago
Date of purchase: 28/05/2024
Trusted Customer
3 months ago
Date of purchase: 16/05/2024
Absolutely outstanding experience from start to finish. The request for a temporary car was very last minute and they turned it around so quickly. The service was amazing and when I came to book in t
...
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About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.
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12 Princes Parade, Princes Dock, Liverpool, Merseyside, L3 1DL, United Kingdom
Why trust Feefo reviews?

About Novo Insurance
We are the very first provider of services to the ever growing EV community. From inception, we understand the needs and more importantly the wants of owners whilst realising the potential cost impact to insurers and very quickly established a reputation as being “the EV guys” with in the insurance industry. Our policy coverage is also second to none. We offer a level of cover that you will not find anywhere else, this includes things such as agreed value cover, guaranteed EV replacement whilst yours is off the road, flexible EU cover and that’s just to name a few! Using our experience, industry knowledge and expertise, we deliver a client-focused, ‘cradle to grave’ bespoke claims services to private individuals, insurance companies & agents, brokers and to the incident management market place. Our unique ‘Concierge’ approach allows us, on behalf of our clients and partners, to control (where required) all elements of the claim process, from FNOL to settlement and all points in between. We manage communications and interactions with all relevant (and often numerous) parties, giving our clients confidence that costs are controlled in a secure environment.