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Urban Brew UK Reviews

Rated
Excellent
Service
4
/5
Product
3.3
/5

5

4

3

2

1

19

3

3

1

5

31

ratings over the past year

Displaying all 31 reviews
TC
Toby Collins
Leigh Stoke on Trent
5 days ago
Date of purchase: 14/08/2024
What Toby Collins said about Urban Brew UK:
Sales process and logistics good but poor quality product stopping the coffee machine working
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Vincent
Urban Brew UK
5 days ago
Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to discuss as well. We appreciate these kind of feedback as this helps us better improve. I will reach out to you via email and do all that we can to make sure that you are looked after this. - 😊☕ - Vince
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Les Esling
5 days ago
Date of purchase: 13/08/2024
What Les Esling said about Urban Brew UK:
Good delivery and nice products especially the hot chocolate.
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Vincent
Urban Brew UK
5 days ago
Thanks for the great review! We’re glad you’re enjoying the our pods and and services—especially the hot chocolate. We look forward to serving you more delicious treats! ❤☕ - Vince
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PG
Phil Gryce
Frome, Somerset
5 days ago
Date of purchase: 13/08/2024
What Phil Gryce said about Urban Brew UK:
Strong taste and smell, both smooth and rich.
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Vincent
Urban Brew UK
5 days ago
Thanks for the great feedback! We’re thrilled the strong taste and rich aroma are hitting the mark. Here’s to many more satisfying sips!
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Trusted Customer
5 days ago
Date of purchase: 25/08/2024
Customer service and updates were good apart from tracing tag didn’t work embedded in email. Delivery time was slow for one reason or another.
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Vincent
Urban Brew UK
5 days ago
Thanks for your feedback! We're glad you appreciated the customer service and updates. Sorry to hear about the tracking tag and delivery time, I'll be sure to pass this along to the team and check this with DHL. Thanks gain for sharing this feedback with us. We hope you enjoyed your coffee! 😊☕ - Vince
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Palma Marina
London
5 days ago
Date of purchase: 12/08/2024
What Palma Marina said about Urban Brew UK:
Very quick delivery and great coffee I am happy with the quality of the coffee, the service and the guilt free feelin g! You must try !
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Vincent
Urban Brew UK
5 days ago
Thanks for the wonderful review! We're thrilled you’re loving the coffee and the guilt-free vibes. thank you so much for giving us a go! 😍☕ - Vince
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JP
JOHN POWELL
1 month ago
Date of purchase: 14/07/2024
What JOHN POWELL said about Urban Brew UK:
Having ordered pods that I thought were compatible with my coffee machine I discovered that they weren't. I would've been happy to return the pods that I'd received but Urban Brew made an instant refu
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Vincent
Urban Brew UK
1 month ago
Thank you for your lovely feedback! It's the least we could do.😊 Thank you so much also taking the time to share this lovely review with us and for trying us out. Have a wonderful day John! ❤☕ - Vince
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JW
john white
1 month ago
Date of purchase: 24/07/2024
What john white said about Urban Brew UK:
easy to order, quick response, good coffee
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Vincent
Urban Brew UK
1 month ago
So happy to hear you love our coffee John. We hope you keep enjoying your coffee from us, cheers! 😊☕ - Vince
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RG
Ron Gilchrist
1 month ago
Date of purchase: 24/07/2024
What Ron Gilchrist said about Urban Brew UK:
My order was dispatched very quickly and the coffee is lovely. Thank you.
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Vincent
Urban Brew UK
1 month ago
So glad to hear that you're enjoying your Urban Brew experience. Thanks so much for leaving this lovely review. Keep enjoying 😊☕ - Vince
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Trusted Customer
1 month ago
Date of purchase: 21/07/2024
Coffee is ok, delivery was fine… but the composting guidance is confusing.
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Vincent
Urban Brew UK
1 month ago
Thank you so much for sharing this feedback with us. We appreciate this kind of feedback as this helps us better improve. . I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
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SV
Stuart Vyner
1 month ago
Date of purchase: 24/07/2024
What Stuart Vyner said about Urban Brew UK:
The service was good and no problems with delivery. Coffee is not to my taste but its each to their own. Its worth a try to see. Chocolate (according to my wife) is excellent.
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Vincent
Urban Brew UK
1 month ago
Thank you for your lovely feedback! I agree, they are delicious. Keep enjoying 😊☕ - Vince
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About Urban Brew UK
39 Howards Rd, Beverley, South Australia, 5009, Australia
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About Urban Brew UK