Luxury Gold Recenzii

Thank you for taking the time to provide us with your feedback. We are pleased you enjoyed the tour and found the hotels and restaurants excellent. However, we are concerned about the information you received and your experience with the taxi service. Our travel documents provide luggage allowance and airport transfer information to ensure all our guests are fully prepared for their journey with Luxury Gold. We also include contact information for local assistance if needed. This proactive step will ensure you are fully prepared and in control of your journey, avoiding surprises. We also apologise for the inconvenience you experienced due to the theft of your backpack. We are committed to providing our clients with the highest level of service. As such, our Guest Relations Department would be happy to assist you with any necessary documentation to claim your travel insurance. Please email the team at guestrelationsna@ttc.com. We appreciate you bringing this matter to our attention.

Thank you for sharing your review. We always value guest feedback and are thrilled you had an enjoyable experience with Luxury Gold. We are dedicated to providing excellent service and professionalism to our guests, and we're pleased to know that we have delivered on that promise during your trip. Thank you for choosing us for your travel needs.

We appreciate the time you took to share your feedback with us. Your feedback is valuable to us. We sincerely apologise that the tour did not meet your expectations regarding communication, organisation, hotel accommodations and the Travel Director's performance. We understand that our Travel Directors play a crucial role in the success of any trip. Therefore, we carefully select and train all our representatives to ensure they can professionally manage our departures. Your comments have been forwarded to the relevant departments for review and correction. We hope to host you again and provide you with an exceptional experience.

We appreciate your feedback regarding your recent tour experience and regret that it did not meet your expectations. We recognise that hotel standards vary by country and apologise for any disappointment you may have encountered. Additionally, we apologise for the shortcomings in the cuisine provided. We take pride in delivering authentic and delectable dining experiences that capture the essence of each destination. Please rest assured that we have relayed your comments to our Quality Control team. We are committed to consistently delivering outstanding experiences for all our guests, and your feedback is invaluable in this process.