Thank you for sharing your thoughts with us. Your feedback is valuable to us. However, we apologise that the tour did not meet your expectations regarding the value of money, meals, and the Travel Director's performance.
We understand that our Travel Directors play a crucial role in the success of any trip. Therefore, we carefully select and train all our representatives to ensure they can manage our departures professionally. If you require reimbursement, please email your Guest Relations Department at guestrelationsna@ttc.com. The team will gladly assist you with any concerns you may have.
Thank you for bringing your experience to our attention. We have shared your feedback with the relevant departments.