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Luxury Gold Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/luxury-gold | Feefo

Afișarea tuturor 3,020 recenziilor

Diane Mcaleer Burgess

6 months ago

Data achiziției: 27/02/2024

Ce a spus Diane Mcaleer Burgess despre Luxury Gold:

We had a wonderful time, but must add that several hotel rooms were more 3 star than 5 star. One picnic lunch was a disaster with soggy sandwiches and wet containers while being shuffled around by ve

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Evaluări de produse

For us, less time on busses in the outback would be preferred. We were given no prior notice about the requirement to wear a net due to the flies, which made our time in the outback uncomfortable an

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Kim

Luxury Gold

5 months ago

Thank you for taking the time to share your review with us. We are delighted to hear that despite a few elements that did not meet your expectations, such as the accommodation and picnic lunch, you had an excellent travel experience overall. We understand that the long coach rides may have been tiring, but we hope the unique attractions outlined in our itinerary made up for it. Thank you for choosing Luxury Gold, and we look forward to the opportunity to provide you with an exceptional tour experience in the future.

Client de încredere

6 months ago

Data achiziției: 17/02/2024

Fantastic trip and wonderful service. A very authentic and interesting tour. My only criticism would be that the room number was not provided beforehand. Still, a minor thing and overall it was amaz

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Kim

Luxury Gold

5 months ago

Thank you for taking the time to share your review with us. We are thrilled to hear that you had an excellent trip and that our team's professionalism, passion for service, and knowledge of the region were evident throughout your experience. Your recommendation of our services means a lot to us, and we are grateful for the opportunity to have served you. Thank you for being our guest.

Evaluări de produse

Client de încredere

8 months ago

Data achiziției: 02/12/2023

Expected service and organisation. *personal info*s knowledge was beyond expectations

Evaluări de produse

Understanding early mornings were required due to crowds, we are too old to do such a rigorous timetable.

Kim

Luxury Gold

6 months ago

Thank you for sharing your review with us. We understand that spending extended periods on the road and starting early in the morning can be exhausting, and we want to ensure that our guests have a relaxing and enjoyable holiday experience. Our trips are designed to offer significant flexibility, allowing you to create your own experience. Therefore, we have scheduled leisure time in the itinerary to enable you to explore the region's food and culture offerings in greater detail. We acknowledge that the pace of the tour may have been too fast for you, and we appreciate your feedback. We hope to use your valuable input and provide you with a better experience in the future.

Client de încredere

8 months ago

Data achiziției: 05/01/2024

*personal info* our guide thru Vietnam took amazing care of us! From diet requirements I’m out group to directions to laundry, directions and information! He was 5 star

Evaluări de produse

Didn’t like the home visit with signing …, was way too long and not interesting. Find a new experience

Kim

Luxury Gold

6 months ago

Thank you for taking the time to share your review with us. We value all feedback from our guests and are delighted to hear that you had a pleasant experience. Our team of Travel Concierges are dedicated to providing exceptional service and professionalism to all our customers, and we are glad they maintained this standard throughout your trip. We understand you may not have found our unique experience to meet your expectations. However, we offer these experiences to our guests as a way to promote responsible travel and to learn about the world while supporting the people and cultures we encounter. That's precisely what our Be My Guest experiences aim to do—they give back to the communities that make our tours memorable. We are honoured that you chose us for your travel needs and look forward to serving you again.

Client de încredere

7 months ago

Data achiziției: 20/01/2024

Our tour director *personal info* was excellent - very knowledgeable, fun to be around and a great teacher. The small group experience meant we got a lot more individual attention, and *personal info*

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Evaluări de produse

Hotels were fantastic. The after-hours visit to the Karnak temple was dramatic. Food on board the Tosca was excellent. The service from all staff was attentive, friendly and personal. Our waiter got t

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Kim

Luxury Gold

6 months ago

Thank you for sharing your feedback with us. We are happy to know that our Team was able to enhance your travel itinerary and make it even more special. We take immense pride in our on-Road Team's professionalism and commitment to ensuring a delightful experience for our guests. It's lovely to hear that they exceeded your expectations. We value your input and appreciate your suggestions for further improvement. Thank you for choosing us as your travel partner.

John Portlock

Victoria BC

7 months ago

Data achiziției: 06/01/2024

Ce a spus John Portlock despre Luxury Gold:

Absolutely recommend this tour!! The hotels the guide *personal info* the ship and the staff on board

Kim

Luxury Gold

6 months ago

We are thrilled that you enjoyed your tour with us and that our team provided you with a seamless experience. Thank you for your review, and we look forward to traveling with you again in the future.

Evaluări de produse

pjh

barrington

7 months ago

Data achiziției: 20/01/2024

Ce a spus pjh despre Luxury Gold:

We were a group of 6 with our Egyptologist (guide), *personal info*It couldn't have been better, covered history and current Egypt. *personal info*always had the answer or he found it. English was p

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Evaluări de produse

We covered pyramids, temples, Valley of the Kings, the old Egyptian museum and everything also. Tea at the Old Cataract was delightful. Abu Simbal was an extra but worth it. Shopping and factory vis

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Kim

Luxury Gold

6 months ago

Thank you for sharing your review. We are incredibly proud of our On Road Team's professionalism and dedication, and we are delighted to hear that they exceeded your expectations. We appreciate your valuable suggestions, which would further improve the tour experience. Once again, we thank you for your feedback and hope you have returned home with wonderful memories of your time in Egypt.

Client de încredere

6 months ago

Data achiziției: 03/02/2024

1. Very happy about the airport transport service. 2. Very happy about the hotel arrangement. 3. Very happy about all food accommodation. 4. Very happy about the visited sites. 5. Very Unhappy and Di

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Kim

Luxury Gold

6 months ago

Thank you for taking the time to share your feedback about your recent experience with us. Our primary goal is always to provide our valued passengers with a comfortable and convenient journey. We are pleased to hear that you enjoyed your Elegance of Egypt tour. However, we regret that you felt the Travel Director could have been more personable. We understand that a great Travel Director is crucial in ensuring guests' enjoyment and comfort on our trips. Hence, we take great care in selecting our team members based on their passion for travel and their in-depth knowledge of the regions they serve. Therefore, we are surprised to learn that your experience differed from what we aim to offer on our tours. We have shared your feedback with our Operations Manager for their attention and appropriate action. We appreciate your patronage and thank you for choosing Luxury Gold for your travel needs.

Evaluări de produse

Constance Kahle

6 months ago

Data achiziției: 01/03/2024

Ce a spus Constance Kahle despre Luxury Gold:

*Personal information removed by Feefo*, the tour director, was awesome. He took great care of our party. We had a member that had mobility issues. She never felt in the way or that she was an inconve

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Kim

Luxury Gold

6 months ago

Thank you for sharing your review. We are thrilled to hear that you had an amazing journey and that our on-Road Team was able to make your remarkable itinerary even more special. We look forward to welcoming you back to your next Luxury Gold experience.

Evaluări de produse

Client de încredere

6 months ago

Data achiziției: 27/02/2024

Totally delightful experience. Smooth travel & excellent accommodations. Tour director, drivers & local experts made this Inspiring Australia tour; they are all exceptional. In future, I would advi

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Kim

Luxury Gold

6 months ago

Thank you for taking the time to leave a review. Our sister brand, which operates under the Travel Corporation Umbrella, is responsible for organising this tour. Like us at Luxury Gold, they are committed to offering exceptional service and upholding the same values. We are thrilled that you enjoyed the itinerary and that the travel arrangements and services were well-managed. It was an honour to have you as our guest; we hope to see you again soon.

Evaluări de produse

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Despre Luxury Gold

Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.

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(0)1481 753890

Travel House, Rue Du Manoir, St Peter Port, Guernsey, Guernsey, GY1 2JH, Guernsey

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Luxury Gold Recenzii

Inspiring AustraliaFor us, less time on busses in the outback would be preferred. We were given no prior notice about the requirement to wear a net due to the flies, w...Mai multe recenzii pentru acest produs (7)Vizualizați site-ul web al produsului

Elegance of the Nile Pharaoh DeckLoved all of the inclusions and we felt that we saw everything at a great pace.Mai multe recenzii pentru acest produs (12)Vizualizați site-ul web al produsului

Elegance of the Nile Pharaoh DeckUnderstanding early mornings were required due to crowds, we are too old to do such a rigorous timetable.Mai multe recenzii pentru acest produs (12)Vizualizați site-ul web al produsului

Cambodia and Vietnam in StyleDidn’t like the home visit with signing …, was way too long and not interesting. Find a new experienceMai multe recenzii pentru acest produs (3)Vizualizați site-ul web al produsului

Elegance of the Nile Cairo DeckHotels were fantastic. The after-hours visit to the Karnak temple was dramatic. Food on board the Tosca was excellent. The service from all staff was ...Mai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsului

Elegance of the Nile Cairo DeckEverything about this tour was done right!!Mai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsului

Elegance of the Nile Pharaoh DeckWe covered pyramids, temples, Valley of the Kings, the old Egyptian museum and everything also. Tea at the Old Cataract was delightful. Abu Simbal wa...Mai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsului

Elegance of the Nile Pharaoh DeckWonderful sites and amazing crew service. The boat is clean. the food was superior.Mai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsului

The Endless ShoresLike the two days at each stop. gave time to set everything. The Tree walk, zip lining and the glow worm caves were a highlightMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsului

Inspiring AustraliaSee reasons stated previously.Mai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsului

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