Thank you for being our guest and providing us with your review. We are grateful that you enjoyed your journey through Egypt. We are thrilled to hear that our On The Road Team enhanced your guided vacation, as they are valuable assets to our company.
However, we apologise that your pre-trip experience did not meet your expectations. We understand that our Reservations Team has been experiencing a high volume of calls lately, and they are working hard to allocate resources to ensure that all guests receive prompt and excellent service in the future. If you encounter any future delays on our phone lines, we suggest using our live chat feature at the bottom right-hand corner of our website. Alternatively, you can fill out the form on our Contact Us page, and one of our friendly team members will assist you as soon as possible.
Once again, thank you for being our guest.