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Luxury Gold Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/luxury-gold | Feefo

Afișarea tuturor 3,020 recenziilor

Client de încredere

10 months ago

Data achiziției: 08/10/2023

Would recommend

Evaluări de produse

Great mix of historic sites and amazing experiences.

Kim

Luxury Gold

10 months ago

Thank you for taking the time to provide feedback on your recent experience with us. At Luxury Gold, we strive to ensure that our passengers have a comfortable and convenient journey, and we are delighted to hear that you enjoyed your escapade of Ultimate Italy. We firmly believe every little detail matters to create lasting impressions on our guests. Thank you for choosing to travel with us.

Robert Elliott

10 months ago

Data achiziției: 21/10/2023

Ce a spus Robert Elliott despre Luxury Gold:

Excellent service through customs coming and going,Egyptian airports are difficult to navigate,our Hotel and tour guides were both excellent.Tha boat Tosca was good with a spacious cabin although the

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Kim

Luxury Gold

10 months ago

Thank you for taking the time to provide us with your valuable feedback. We are thrilled that you had a phenomenal experience with us, and we greatly appreciate your kind words. We are also grateful for your comments regarding the cleanliness, availability of refreshments, and the courtesy car service. We have raised all concerns with our Quality and Product Department for a thorough review and necessary action. At Luxury Gold, we strive to offer our esteemed clients unique and unforgettable experiences, and we sincerely thank you for choosing us for your vacation.

Evaluări de produse

Client de încredere

11 months ago

Data achiziției: 07/10/2023

Our trip on the Nile itself was excellent in every respect. A superb guide, *Personal Information removed by Feefo* *Personal Information removed by Feefo*, who inspired us with the depth and breadth

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Kim

Luxury Gold

10 months ago

Thank you for taking the time to share your review with us. We highly appreciate feedback from our clients and strive to provide the best possible experience for them. We understand that our On the Road Teams play a crucial role in making every trip successful, and we take great care in selecting and training each member to ensure they can professionally manage our departures. We are thrilled to hear that you had a positive experience with our representatives. However, we apologise for any disappointment caused by the rooms, the cancellation of the welcome reception, and the service provided by the Four Seasons hotel staff. We value your decision to travel with Luxury Gold and hope to continue providing you with exceptional experiences in the future.

Evaluări de produse

Gary Hapken

10 months ago

Data achiziției: 21/10/2023

Ce a spus Gary Hapken despre Luxury Gold:

overall service and support was great

Evaluări de produse

itinerary was great only overall comment was that the info we received regarding the dress-code for Egypt was incomplete. Dress was much more relaxed (shorts for women) than what was provided by LG

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Kim

Luxury Gold

10 months ago

Thank you for taking the time to review your experience with us. We are thrilled to hear that you enjoyed your trip with us and that you found the itinerary to be exquisite. We appreciate your feedback regarding the dress code and would like to apologise for any confusion caused. The dress code guidelines are readily available on our website under frequently asked questions, and we encourage all our guests to review them before embarking on their tour. It is crucial to be aware of the dress code expectations for the places you will be visiting, especially in Muslim countries. This knowledge will enable you to pack appropriately for your tour. Additionally, please note that when visiting a place of worship, it is expected that your shoulders are covered. We recommend that you carry a wrap or shawl with you for such occasions. Once again, we appreciate your feedback, and we hope you have returned home with wonderful memories of your time in Egypt.

Patricia Marchant

Umhlanga , KZN. South Africa

11 months ago

Data achiziției: 07/10/2023

Ce a spus Patricia Marchant despre Luxury Gold:

Would travel with Luxury Gold again. This was my 8th trip with TTC. 4 with Insight, 2 with Uniworld Cruises. and my second with Luxury Gold. Our Travel Concierge *personal info removed by Feefo* was

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Kim

Luxury Gold

10 months ago

Thank you for taking the time to provide us with your feedback. We are delighted to hear that you had an exceptional experience on your itinerary and we appreciate your kind words. At Luxury Gold, our aim is to offer our valued clients with unparalleled and unforgettable experiences, and we are honoured that you chose us for your vacation. Thank you again for sharing your thoughts with us.

Evaluări de produse

Client de încredere

11 months ago

Data achiziției: 06/10/2023

First class bus and driver. Group leader, *personal info removed by Feefo* was a real personality. He was excellent in all cases. Local guides were knowledgeable and were very understandable. Hot

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Evaluări de produse

Good dining choices except for some break stops. They were dirty and restrooms were smelly.

Kim

Luxury Gold

10 months ago

Thank you for sharing your feedback with us. We are delighted to hear that you had an amazing experience on your trip, and we appreciate your kind words. Our Product and On-the-Road Teams worked tirelessly to create these unique experiences for our customers, and we are glad to know that you enjoyed them. We would like to apologise for any discomfort experienced at the rest stops. We look forward to providing you with exceptional service in the future, and thank you for choosing Luxury Gold.

Margaret Atkinson

10 months ago

Data achiziției: 07/10/2023

Ce a spus Margaret Atkinson despre Luxury Gold:

Exceptional service from first to last minute. Very efficient and easy to navigate

Evaluări de produse

Every moment of this trip was executed perfectly. Our guide, *personal info removed by Feefo* ,could not have been any better at bringing history to life. We received a terrific overview of past a

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Kim

Luxury Gold

10 months ago

Diana Geipel

Essex Jct VT

10 months ago

Data achiziției: 21/10/2023

Ce a spus Diana Geipel despre Luxury Gold:

Yes The anticiapted our needs & were so accommodating.

Kim

Luxury Gold

10 months ago

We appreciate you taking the time to share your review with us. Customer feedback is precious to us, and we are thrilled to hear that you had a pleasant experience. Our Travel Concierge is committed to delivering exceptional service and professionalism to all our customers, and we're delighted that they upheld this standard during your trip. We are honoured that you chose Luxury Gold for your travel needs, and we look forward to serving you again.

Evaluări de produse

Client de încredere

10 months ago

Data achiziției: 11/10/2023

Enjoyed the train travel between cities, but didn't realize how much time would be spent on the bus transport. An estimate in advance would be helpful and a bathroom on the bus for periods over 2 hrs

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Kim

Luxury Gold

10 months ago

Thank you for taking the time to provide us with your valuable feedback. We understand that travelling for long periods can be tiring, especially when journeying between remarkable destinations on our coaches. Our onboard restrooms are primarily for emergency purposes, and we apologise if this was not adequately conveyed. To ensure our guests' well-being, we implement regular comfort breaks during the journey. We apologise for any disappointment caused by not being able to see Mount Fuji or for not receiving any dinner recommendations. We acknowledge that not every aspect of this beautiful itinerary may have not been exceptional. Your comments have been raised with our Operations Department for review, and we will take the necessary steps to improve our services. Thank you for being our guest and travelling with Luxury Gold.

Evaluări de produse

Antonio Samaniego

10 months ago

Data achiziției: 27/09/2023

Ce a spus Antonio Samaniego despre Luxury Gold:

Customer service was outstanding from accommodations to airport transporation. Also enjoyed most meals and company of fellow traveler.

Evaluări de produse

Our tour director was rather casual. Other than counting to five, he could have taught us common japanese phrases. Most information provided was in the itinerary aside from info of the hotels, breakfa

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Kim

Luxury Gold

10 months ago

Thank you for sharing your feedback. We are delighted to hear that you had a wonderful time during your Majestic Japan trip with Luxury Gold. In regards to the group photo, we would like to inform you that digital copies of the photo will be provided to all guests at the end of the tour. You can expect to receive an email from our Travel Concierge with the digital copy of the photo. We hope to have the pleasure of hosting you again for your future travels.

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Despre Luxury Gold

Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.

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(0)1481 753890

Travel House, Rue Du Manoir, St Peter Port, Guernsey, Guernsey, GY1 2JH, Guernsey

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Luxury Gold Recenzii

Ultimate ItalyGreat mix of historic sites and amazing experiences.Mai multe recenzii pentru acest produs (33)Vizualizați site-ul web al produsului

Elegance of the Nile Pharaoh DeckAll major sites were covered and visits were efficiently organised I think it should be pointed out that a degree of personal fitness is required as r...Mai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsului

Elegance of the Nile Pharaoh DeckExcellent cruise in very comfortable accommodation. Fantastic food and service . Ship very well managedMai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsului

Elegance of the Nile Pyramid Deckitinerary was great only overall comment was that the info we received regarding the dress-code for Egypt was incomplete. Dress was much more relaxe...Mai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsului

Elegance of the Nile Royal SuiteEnjoyed the Tosca very much, with very helpful and friendly staff. Would have been happy to spend a few extra days on the Ship. Service at the Four Se...Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

Spain and Portugal in StyleGood dining choices except for some break stops. They were dirty and restrooms were smelly.Mai multe recenzii pentru acest produs (30)Vizualizați site-ul web al produsului

Elegance of the Nile Pyramid DeckEvery moment of this trip was executed perfectly. Our guide, *personal info removed by Feefo* ,could not have been any better at bringing history to...Mai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsului

Elegance of the Nile Pyramid DeckEveryone on staff were amazing & helped me in everyday, especially *personal info removed by Feefo*Mai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsului

Majestic JapanWould have liked more time in Kyoto versus Osaka.Mai multe recenzii pentru acest produs (25)Vizualizați site-ul web al produsului

Majestic JapanOur tour director was rather casual. Other than counting to five, he could have taught us common japanese phrases. Most information provided was in th...Mai multe recenzii pentru acest produs (25)Vizualizați site-ul web al produsului

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