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Luxury Gold Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/luxury-gold | Feefo

Afișarea tuturor 3,020 recenziilor

Client de încredere

11 months ago

Data achiziției: 02/09/2023

Though I thoroughly enjoyed the tour, I found the tour too short to do the cities justice, and the tour director was not as expansive as others we have travelled with. We booked originally the tour th

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Evaluări de produse

The visits with expert guides were great - the Museum of History, Rideau Hall. The expert guide in Quebec was sensational, engaging and full of interesting information. The behind the scenes tour of C

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Kim

Luxury Gold

10 months ago

Thank you for taking the time to provide us with your feedback regarding your recent trip. We are delighted to hear that our Travel Concierge enhanced your guided vacation experience and made it even more memorable. At Luxury Gold, our primary aim is to provide our esteemed guests with the best possible travel experience, leaving them with a renewed sense of curiosity and enthusiasm for new adventures. We appreciate your decision to travel with us and hope to serve you again in the future.

Louis Deluca

11 months ago

Data achiziției: 17/09/2023

Ce a spus Louis Deluca despre Luxury Gold:

The trip was well organized, comfortable, competent, and full of various experiences. They were a great help in some special scheduling situation we had.

Evaluări de produse

I loved the trip. However the hotels were good but one or two could have been better. (two were great!). Too many churches but that's Italy I guess. It was not a foodie trip and there were a couple of

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Kim

Luxury Gold

10 months ago

Thank you for sharing your feedback with us. We are thrilled to know that you had an incredible experience on your trip, and we appreciate your kind words. Our dedicated Product and On the Road Teams worked tirelessly to create unique and memorable experiences for our customers, and we are delighted that you enjoyed them. We look forward to providing you with exceptional services in the future, and we are grateful that you chose Luxury Gold for your vacation.

AJ Farfan

HENDERSON

11 months ago

Data achiziției: 17/09/2023

Ce a spus AJ Farfan despre Luxury Gold:

This particular tour was FIVE STAR from the Host, to the Bus, Bus Driver, Special events, ability to change course and be flexible (not everything can go as scheduled), after about three days of an 11

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Kim

Luxury Gold

10 months ago

Thank you for taking the time to share your review. At Luxury Gold, we always value our customers' feedback. We are thrilled to hear that you had an enjoyable experience with us, and we take pride in the dedication and professionalism of our On The Road and Local Teams, who strive to provide excellent service to all our customers. Your travel advice is highly appreciated, and we are confident that future travellers will benefit from it. We appreciate your trust in Luxury Gold for your travel needs and look forward to serving you again.

Evaluări de produse

Bruce Wiley

11 months ago

Data achiziției: 17/09/2023

Ce a spus Bruce Wiley despre Luxury Gold:

There were some challenges with crowds and changes but the overall experience was wonderful and we got to see an great deal more than we could have on our own. The ages inn the group ran from early 30

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Evaluări de produse

sometimes felt truly rushed

Kim

Luxury Gold

10 months ago

Thank you for taking the time to share your review with us. We truly appreciate the feedback provided by our customers. It brings us immense pleasure to know that you had a great time with Luxury Gold. Our team is dedicated to delivering exceptional service and maintaining a high level of professionalism, and we are thrilled to hear that they were able to fulfill that promise during your trip. We understand that some of our itineraries can be full of activities, and our guests may have busy schedules. However, we also recognise that holidays are meant to be relaxing. Therefore, we have shared your feedback with our Product Development Department to identify any potential improvements that can be made to this specific tour. We appreciate your trust in us for your travel needs and look forward to serving you again in the future.

Max Sussman

11 months ago

Data achiziției: 17/09/2023

Ce a spus Max Sussman despre Luxury Gold:

I had a wonderful time on the Incredible Italy trip. We fit a lot into the time and saw many of the most prominent sites in Italy. Our guide was also wonderful. Highly recommend!

Evaluări de produse

I had a wonderful time on the Incredible Italy trip. We fit a lot into the time and saw many of the most prominent sites in Italy. Our guide was also wonderful. Highly recommend!

Kim

Luxury Gold

10 months ago

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an exceptional experience on your trip. At Luxury Gold , we take pride in creating unforgettable memories for our guests and we feel grateful to have achieved this for you. We hope that your trip has left you with cherished memories that will last a lifetime.

Kayleen Lemont

Trenton, MI

11 months ago

Data achiziției: 03/09/2023

Ce a spus Kayleen Lemont despre Luxury Gold:

From the very start with the pick up at our house, to the very end with the drop off at home everything was perfect. Our tour guide was excellent, the accommodations were fantastic, and all of the

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Evaluări de produse

Loved Sorrento, and Umbria. The pace of the trip was great for two "older" travelers.

Kim

Luxury Gold

6 months ago

Thank you for taking the time to provide us with your valuable feedback. We truly appreciate hearing about your positive experience with our On The Road Team. It is excellent to know that they could provide you with exceptional service. At Luxury Gold, age is not a factor when enjoying travel experiences; it's all about the feeling one gets while creating lifetime moments. Thank you for being our guest.

Benedict Brezinski

11 months ago

Data achiziției: 15/09/2023

Ce a spus Benedict Brezinski despre Luxury Gold:

There is no way to make payments from your web site, so I was forced to call, wait on hold and talk to an agent. Half of the time I visited the site there was a message saying there was some sort of

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Kim

Luxury Gold

11 months ago

Thank you for sharing your honest feedback with us. We apologise for not meeting your expectations prior to your trip. We understand that our Reservation Teams have been receiving a high volume of calls lately, and we are taking steps to allocate more resources to ensure that all guests receive prompt and excellent service in the future. To make online payments, you can do so 24 hours after making your booking. The online registration process needs to be completed; click on the 'Login' icon located at the top right-hand side of the screen. Once you have logged in, you will see a payment icon on the top right-hand side of the screen where you can process your payment via credit card. We appreciate your comments regarding the itinerary and apologise for not meeting your expectations. We truly value the opportunity to host you on Luxury Gold.

Evaluări de produse

Client de încredere

11 months ago

Data achiziției: 15/09/2023

The customer service was good. Went above average for certain situations.

Evaluări de produse

Itinerary was fully packed with extras. Didn’t enjoy the rush rush rush in the mornings so we could get to next place. I didn’t mind the bus driving to next location, but please take out the stops on

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Kim

Luxury Gold

11 months ago

Thank you for sharing your review with us. We understand that our guests often visit many attractions during their trip, which can result in busy schedules. However, we believe that holidays should also be relaxing. Our coaches travel on the main highways, so we may need to schedule lunch breaks at restaurants along the route. Although these restaurants are conveniently located, we understand that you feel they may not always be the most desirable in terms of quality. We apologise for any dissatisfaction you may have experienced during your trip, and we have already taken steps to improve our services. We have shared your feedback with the relevant departments to ensure our guests have a better experience on future departures.

Sherry Servis

11 months ago

Data achiziției: 15/09/2023

Ce a spus Sherry Servis despre Luxury Gold:

Great experience

Kim

Luxury Gold

11 months ago

Thank you for sharing your feedback with us. We are thrilled to hear that you had an amazing experience on this itinerary, and we are grateful for your kind words. At Luxury Gold, our goal is to provide our esteemed clients with unique and unforgettable experiences, and we sincerely appreciate you choosing us for your vacation.

Evaluări de produse

Client de încredere

11 months ago

Data achiziției: 15/09/2023

Fantastic guided tour of Spain and Portugal. Wonderful restaurants, hotels, and guides helped make this a 40th anniversary to remember! Thanks Luxury Gold for another great experience!

Kim

Luxury Gold

6 months ago

We appreciate you taking the time to provide us with your feedback. Thank you for being our guest; hosting you has been our pleasure. We are thrilled that you have had a fantastic journey with us and delighted that our On The Road Team made the trip so special for you. We all at Luxury Gold wish you a happy anniversary and 40 more years together. Thank you for being our guest.

Evaluări de produse

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Despre Luxury Gold

Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.

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(0)1481 753890

Travel House, Rue Du Manoir, St Peter Port, Guernsey, Guernsey, GY1 2JH, Guernsey

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Luxury Gold Recenzii

Indulgence in Eastern CanadaThe visits with expert guides were great - the Museum of History, Rideau Hall. The expert guide in Quebec was sensational, engaging and full of intere...Mai multe recenzii pentru acest produs (3)Vizualizați site-ul web al produsului

Costco Vacations Of A Lifetime, Incredible ItalyI loved the trip. However the hotels were good but one or two could have been better. (two were great!). Too many churches but that's Italy I guess. I...Mai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsului

Costco Vacations Of A Lifetime, Incredible ItalyLots crammed in at each stay, probably should have a note in description that "it is highly recommended that you are fit as there is a lot of walking,...Mai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsului

Costco Vacations Of A Lifetime, Incredible Italysometimes felt truly rushedMai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsului

Costco Vacations Of A Lifetime, Incredible ItalyI had a wonderful time on the Incredible Italy trip. We fit a lot into the time and saw many of the most prominent sites in Italy. Our guide was als...Mai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsului

Ultimate ItalyLoved Sorrento, and Umbria. The pace of the trip was great for two "older" travelers.Mai multe recenzii pentru acest produs (33)Vizualizați site-ul web al produsului

Spain and Portugal in StyleThere were some sites we visited that I could have done without, and there was at least 1 restaurant (Seville) where we went for a group dinner where ...Mai multe recenzii pentru acest produs (30)Vizualizați site-ul web al produsului

Ultimate ItalyItinerary was fully packed with extras. Didn’t enjoy the rush rush rush in the mornings so we could get to next place. I didn’t mind the bus driving t...Mai multe recenzii pentru acest produs (33)Vizualizați site-ul web al produsului

Spain and Portugal in StylePrefer to stay ay hotels longerMai multe recenzii pentru acest produs (30)Vizualizați site-ul web al produsului

Spain and Portugal in StyleCovered lots of ground, saw a lot of wonderful things. Couldn’t have done it on our own.Mai multe recenzii pentru acest produs (30)Vizualizați site-ul web al produsului

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