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Evaluat
Excelent
Serviciu
4.5
/5
Produs
4.5
/5

5

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2

1

309

73

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13

11

426

ratingurile din ultimul an

Afișarea tuturor 3,020 recenziilor
EK
Elizabeth Kehoe
11 months ago
Data achiziției: 15/09/2023
Ce a spus Elizabeth Kehoe despre Luxury Gold:
Excellent customer service!
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Client de încredere
11 months ago
Data achiziției: 15/09/2023
The lunch stops while on the bus were NOT luxury thru were terrible!!!!! One guest in the group was coughing on the first day like coughing and I told her bleeder and never asked her to put on a mas
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Kim
Luxury Gold
11 months ago
We appreciate you taking the time to share your experience with us. We are sorry that your expectations were not met during your trip. At Luxury Gold, we take cleanliness very seriously and have measures to ensure that our coaches are always clean. However, preventing the spread of illness can be challenging, and we understand your concern. Although our Travel Directors encourage unwell guests to wear masks, we cannot force them to act responsibly. We hope that your mother has fully recovered and that we can restore your trust in Luxury Gold in the future. Thank you for your valuable feedback.
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Client de încredere
11 months ago
Data achiziției: 09/09/2023
Our guide was very friendly, hospitable & helpful. She had arranged at all our dining occasions for my husband's special food needs & it worked out very well. Extremely nice person on a one-to-one b
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Kim
Luxury Gold
6 months ago
We appreciate you taking the time to provide us with your feedback. Thank you for being our guest; hosting you has been our pleasure. We are thrilled that you have had an amazing journey with us, and we are thrilled that the special meal requirements for your husband were met. At Luxury Gold, we understand the little details matter the most. We hope to welcome you back for your next travel adventure.
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Client de încredere
11 months ago
Data achiziției: 14/09/2023
All local experts were excellent as were almost all staff at the hotels. The bus driver was very skilled but not friendly. Concierge worked hard but sometimes seemed overwhelmed by the many strong per
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Kim
Luxury Gold
11 months ago
Thank you for sharing your feedback with us. We understand that our coach journeys between remarkable destinations can sometimes be long, but we hope the unique attractions outlined in our itinerary make up for it. We know that our Travel Concierge play a crucial role in making the trip successful. We carefully select and train all our representatives to ensure they manage our departures professionally. We apologise for the inconvenience caused when you missed dinner one evening. Our Product Team will review the pace of the tour for future departures to ensure that it is suitable for all travellers.
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0
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SS
Susan Smith
11 months ago
Data achiziției: 29/08/2023
Ce a spus Susan Smith despre Luxury Gold:
The tour concierge was outstanding as were the accommodations
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0
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MB
Monica Birrer
11 months ago
Data achiziției: 29/08/2023
Ce a spus Monica Birrer despre Luxury Gold:
In general responses were helpful. Website sometimes confusing.
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0
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Client de încredere
11 months ago
Data achiziției: 14/09/2023
Our concierge was great.
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0
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Client de încredere
11 months ago
Data achiziției: 02/09/2023
Hotels and restaurants were very nice. Our travel concierge was excellent.
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0
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KH
Kenneth Hunt
11 months ago
Data achiziției: 09/09/2023
Ce a spus Kenneth Hunt despre Luxury Gold:
Travel concierge was fabulous. Cruise was dissapointing. Food on ship was poor (always cold). Price of drinks was a rip off.
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Kim
Luxury Gold
11 months ago
Thank you for taking the time to share your experience with us. We are sorry to hear that your trip did not meet your expectations. We understand that even the smallest things can make a holiday memorable, and we apologise for the issues you had with the cruise and cuisine. We also appreciate your feedback regarding the National Parks being too crowded, and we will pass this information along to our Product Team to see how we can make any necessary changes to ensure our guests have a more enjoyable time on future tours. Your feedback is crucial to us, and we are committed to making any necessary changes to enhance the travel experience with Luxury Gold. Once again, we appreciate your comments and hope to have the opportunity to provide you with an improved experience in the future.
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0
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Client de încredere
12 months ago
Data achiziției: 09/09/2023
Yes but they need to improve their phone response time
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0
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Despre Luxury Gold
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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Travel House, Rue Du Manoir, St Peter Port, Guernsey, Guernsey, GY1 2JH, Guernsey
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Despre Luxury Gold
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.