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Omdömen för Jagged Globe | Kundtjänstomdömen för https://www.feefo.com/reviews/jagged-globe-trek | Feefo

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Mick Peakman

3 years ago

Köpdatum: 23/12/2019

Vad Mick Peakman sa om Jagged Globe:

Having signed up for a trip to Nepal in October 2020 I took the early decision to withdraw over concerns about Covid-19. I took the decision early for several reasons; I expected Covid to still be an

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Tom

Jagged Globe

3 years ago

Hi Mick, thank you for your feedback and apologies for my slow reply. When you requested on 1 June to transfer off the 17 October trip, we applied our standard booking conditions. At that stage we anticipated the trek to go ahead, as everything was heading in the right direction with respect to Covid leading into the summer. Our Alpine Courses were running and we were optimistic about travel to Nepal. Sadly, we did subsequently have to cancel the trip in late August and of course we had no teams at all travel to Nepal in the autumn season. Rosie will be in touch as we'd like to refund you your transfer fee. We're also still holding onto a deposit for you without it having yet been assigned to a future trip. Please let us know at your convenience what you'd like us to do with that? I hope you are well and apologies once again for the slow response. Kind regards, Tom

Mick Peakman

3 years ago

I'm happy with the resolution of this & will be contacting Jagged Globe in due course to discuss future plans which I hope can take place this year.

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Robert Bonadonna

3 years ago

Köpdatum: 18/01/2019

Vad Robert Bonadonna sa om Jagged Globe:

Staff were helpful and informative. I would recommend Jagged Globe to friends.

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Jeff Cole

Sheffield

3 years ago

Köpdatum: 30/12/2019

Vad Jeff Cole sa om Jagged Globe:

Due to COVID-19 my pre-booked trip for October 2020with JG has been justifiably cancelled. I have been contacted by JG at every stage leading up to the cancellation. Booked for April 2022 now. The boo

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John Hayden

3 years ago

Köpdatum: 20/09/2019

Vad John Hayden sa om Jagged Globe:

Customer service is very good . A call is all it takes. we needed to change the dates of our trip to Mera peak. There was no problems in doing that . I have rang up a couple of times and asked a few q

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Jonathan Pearson

3 years ago

Köpdatum: 11/11/2019

Vad Jonathan Pearson sa om Jagged Globe:

Excellent service, open and honest discussion of the options following the Pandemic

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Chris Sugars

3 years ago

Köpdatum: 17/06/2019

Vad Chris Sugars sa om Jagged Globe:

Always brilliant and helpful

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Bryan Knight

Switzerland

4 years ago

Köpdatum: 22/10/2019

Uppladdade medier

Would highly recommend Jagged Globe for your next adventure.

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Vad Bryan Knight sa om Jagged Globe:

Jagged Globe staff are all very professional and they had no quibbles exchanging our trip to another due to Covid. They were always very helpful. Our two guides, one for each week were fantastic and t

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Dominic Haldane

4 years ago

Köpdatum: 02/01/2020

Vad Dominic Haldane sa om Jagged Globe:

Item delivered in wrong colour

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Betrodd kund

4 years ago

Köpdatum: 23/08/2019

I appreciate how difficult it must be for them at the moment with covid! But the team have been brilliant with my needs and explained stuff when needed! And i know they will always do their best, spec

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Alex de Teissier

4 years ago

Köpdatum: 06/01/2020

Vad Alex de Teissier sa om Jagged Globe:

Sadly the expedition to Elbrus had to be cancelled due to Covid-19. And while this was very disappointing, Jagged Globe did their best to leave it as long as they could before they had to make that de

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Om Jagged Globe

For 32 years Jagged Globe has been at the forefront of worldwide, high-altitude mountaineering, mountain training in the Alps and UK, off-piste skiing, ski touring and high-altitude trekking With us you can climb the Seven Summits, trek to Everest Base Camp, ski off-piste powder in Switzerland or Japan and climb the Matterhorn. If you love mountains you will climb higher, trek further and ski steeper with Jagged Globe.

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+44 (0)114 276 3322

45 Mowbray Street, Sheffield, South Yorkshire, S3 8EN, United Kingdom

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