Dear Mr Dhillon,
Thank you for taking the time to leave a review of our Navy Merino Zip Through Vest.
We're sorry to hear that you've found the vest to be itchy around the collar. We understand how frustrating it can be when a product doesn't meet your expectations, and we sincerely apologize for any discomfort this has caused you.
All our Merino wool products are made from the highest quality of Merino wool, sourced from areas such as New Zealand. In any case, we will certainly share your concerns with our Products Team as we are always looking at any way to refine or improve our product offering. Of course, if the item is not 100% to your liking however, it can absolutely be returned under our guarantee.
Best regards,
Charles Tyrwhitt
