Charles Tyrwhitt คำวิจารณ์

Thank you for your feedback and we are ever so grateful for your loyalty to our brand! As such, it's certainly very upsetting to see you have had some trouble recently finding shirts to meet your needs in terms of sizing. For your size and fit, we offer over 100 shirts currently and all of these are included in promotional offers/discounts. If looking solely within our Clearance/Sale section, however, options will be more limited. We're also sorry to see you haven't found the website as easy to use as in the past. That's disappointing, as we are constantly working on improving the usability of the site. We'll be in touch to discuss this with you further and try to understand your concerns a little more.

Thank you for your feedback and we are certainly very sorry for the concern over your order. Having checked, I believe this feedback refers to a more recent order - as this one was delivered back on 5th September. We'll be in touch to confirm some details with you and ensure that everything is resolved ASAP. Thank you for making us aware of the issue, in any case - we always want to know whenever something goes awry, so we can make sure it is fixed as quickly as possible.

Thank you for your feedback on your recent order and we're very sorry to learn it has not yes arrived. We certainly understand the frustration caused and it's something we share, as we want for you to be enjoying your first shirts from us! We'll be in touch shortly to confirm a few details with you - as unfortunately, the tracking for your parcel shows it was unable to be delivered due to an 'Incorrect address'. We'll look to get this fixed ASAP for you.

Thank you for taking the time to leave us a review. We are delighted to hear that you are pleased with the material, style, and fit of our Ultimate Chinos. These have long been a favourite amongst our customers and it's great to see you are enjoying yours as well! Your positive feedback means a great deal to us as we continue to improve our products.