Merchant Logo

Original Insurance Değerlendirmeler

Hizmet
0
/5

5

4

3

2

1

0

0

0

0

0

0

Geçen yıl boyunca puanlama

9 değerlendirmenin tümü gösteriliyor
RO
Robert
Dagenham East
4 years ago
Alışveriş tarihi: 30/01/2020
Robert, Original Insurance hakkında ne dedi?:
The first pesos that I had contact with was very knowledgeable and helpful. He guided me through the process. I have not made a claim in over 35 years of driving a variety of vehicles and needed to ch
...
Tümünü oku
Güvenilir Müşteri
4 years ago
Alışveriş tarihi: 10/09/2019
The service that we received from original insurance was excellent all aspects of the claim and was handled with expertise through out.
Güvenilir Müşteri
4 years ago
Alışveriş tarihi: 17/09/2019
The help I received was good. However, the excess was not fully explained to me until I was at the repair shop
RO
Robert
Mevagissey
4 years ago
Alışveriş tarihi: 12/09/2019
Robert, Original Insurance hakkında ne dedi?:
fairly efficient although I had to ring a couple of times to see when my car would be ready
Güvenilir Müşteri
5 years ago
Alışveriş tarihi: 07/06/2019
Always polite and helpful when needed.
LO
Lorna
6 years ago
Alışveriş tarihi: 20/06/2018
Lorna, Original Insurance hakkında ne dedi?:
Original provided an excellent service when sorting out a recent accident. The whole administration process was very smooth and they were updating me at each stage of the process.
Güvenilir Müşteri
6 years ago
Alışveriş tarihi: 24/11/2017
My claim was dealt with quickly and efficiently. The process was simple and the staff were courteous and helpful.
KA
Kadie
london/Ilse of dog
6 years ago
Alışveriş tarihi: 22/11/2017
Kadie, Original Insurance hakkında ne dedi?:
Not good- This is because of the way an adviser dealt with incident reported on 3rd November 2017.I felt the adviser should have handle the incident with more empathy as I was feeling disoriented.
Merchant Logo
Anwen L
Original Insurance
6 years ago
Thank you for taking the time to review your experience of Original Insurance. We are very sorry to hear that the service you received wasn't our usual standard. I have informed our Customer Experience Team who will look into this and contact you to discuss further.
Güvenilir Müşteri
6 years ago
Alışveriş tarihi: 14/11/2017
Very slow to process claim. In the end I settled with the repairer myself.
Merchant Logo
Anwen L
Original Insurance
6 years ago
Many thanks for your feedback. We're sorry to hear about your experience with Original Car Insurance. I have informed our Customer Experience Team who will contact you to discuss this further.
Original Insurance hakkında
Read reviews of our CLAIMS Service.
Tümünü oku
2nd Floor, Aztec Centre, Aztec West, Bristol, City of Bristol, BS32 4TD, United Kingdom
Feefo değerlendirmelerine neden güvenmelisiniz?

Original Insurance hakkında
Read reviews of our CLAIMS Service.